Bob Nealon

Bob Nealon is a seasoned operations executive with extensive experience in senior management positions for leading manufacturing and information technology systems and services companies.  He is a change leader who specializes in designing and implementing operational excellence programs which yield improvements in customer retention, operational performance and financial results.  Throughout his career, Bob has helped companies realize their growth strategies by leading new internally developed as well as acquisition-based programs.  He is known as a leader whose inclusionary approach maximizes the contributions of every team member.

Bob has served in a variety of functional roles and has led many high-profile initiatives which involved significant organization process and system changes.  Bob has led the implementation of management systems to support sales organizations with staffs ranging from 15 to 5,000.  Recent examples of such roles include:

• President and Chief Executive Officer for Interlott (a division of GTECH Corporation).  After consulting with GTECH on a number of acquisition projects, Bob was recruited to lead the integration of the newly acquired Interlott business unit.  He integrated the companies’ operations according to plan and leveraged the advantages of the combined entity to deliver revenue growth and significant operational efficiencies.  During his tenure, Bob achieved a 100% competitive win rate and produced record factory output.  He also created a unique market leadership position with innovative new connectivity solutions.  To create new growth opportunities, he led the development of international product versions.
   

• Vice President of Operations Planning and Business Development for Genuity, Inc.  Bob developed and implemented programs to help sustain 50% annual revenue growth and improve customer satisfaction and retention.  He improved operational and financial performance using competitive benchmarking.  Bob also led the operational support for the launch of an Internet hosting product which established new industry standards for service delivery.
   
• Chief Operating Officer for Information Mapping, Inc.  Bob was recruited into this leadership role specifically to reposition the company for growth.  During his tenure, he drove 20% revenue growth achieving record revenues, doubled the number of European distributors, and delivered the company’s first $1M profit.  He built a news sales and management team supported by a Customer Relationship Management (CRM) system to sustain the company's growth.  Additionally, he engaged with an investment banker to evaluate strategic options and prepared the company for sale which resulted in several competitive offers.

Bob has a Masters of Business Administration from the Boston College School of Management and a Bachelor’s Degree from Boston College.  He has completed the Advanced Management Program at the Harvard Business School.  He has also served as an adjunct professor for the MBA program at Babson College.