Cedric Nash

Cedric Nash is a partner at QuestBack Boston LLC, a firm he co-founded to represent QuestBack AS of Norway in the US market.  QuestBack AS is a leading feedback management company in Europe and has over 3,000 customers across all industry segments.  QuestBack Boston markets, sells and supports the QuestBack online feedback management tool for gathering, analyzing and acting on feedback from key constituencies. QuestBack Boston also offers value added services to help customers develop and manage feedback processes, and analyze and act on the data they collect.  Prior to QuestBack, Cedric worked for over 20 years in various corporate marketing, market research and management roles in technology and telecom firms, including Genuity, MediaOne and US WEST. 

Working with Customer Centricity, Cedric has helped organizations collect feedback from customers about the customer experience and develop plans to address areas for improvement.