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Our Associates

Richard Bailey

Richard is a seasoned and accomplished financial professional with over 40 years in a variety of financial and accounting roles.  He provides a unique combination of technical systems knowledge with practical financial and cost accounting experience.  Throughout his career, he has been responsible for helping organizations obtain the information they need to properly run their businesses and then identifying and implementing plans to improve the financial performance.  This included developing cost accounting systems, automating time-consuming financial reporting tasks, streamlining budgeting processes, and managing technical and operations teams to support the financial systems.

Richard has particular expertise in healthcare and manufacturing, but has been called upon to take on complex projects in a number of fields and situations. 


 

Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview.
 

Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

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Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

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