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Customer Centricity In The News

Press Releases

2009

08/10/09 Customer Centricity Sponsors 'Hot Stove Cool Music' to Benefiting Foundation to be Named Later
01/27/09 Members of Customer Centricity Team to Head to Hurricane-Ravaged Mississippi Gulf Coast

2008

09/24/08 Customer Centricity President to Participate in 2008 CROP Hunger Walk
02/12/08 Customer Centricity Founder to Moderate Learning Track at 6th Annual SCORE Conference

 

2007

04/23/07 Customer Centricity Founder to Moderate Customer Operations Track at SCORE 2007 Conference

 

2006

10/09/06 Customer Centricity President to Participate in Annual CROP WALK for Hunger
9/29/06 Customer Centricity Founder Helps Local Flood Victims
5/16/06 Customer Centricity President to Present at AFSMI World Conference in Orlando
5/02/06 Customer Centricity Founder to Moderate Track at SCORE 2006 Conference
4/04/06 Customer Centricity President to Present on Customer & Employee Relationship Management Institute Panel
1/24/06 Customer Centricity Adds New Associates, Mary Byrne and John Burke

 

2005

10/25/05 Customer Centricity President to Receive AFSMI Award for Excellence
9/19/05 Customer Centricity President to Participate in 36th Annual CROP WALK for Hunger
6/05/05 Customer Centricity President Appointed to CRM2Day Editorial Board
3/29/05 Customer Centricity President to Address Project Management Institute Event
2/15/05 Customer Centricity Adds New Associate
1/25/05 Customer Centricity President to Present at Sloan School of Management
1/11/05 Customer Centricity Adds Project Management Expert to Team

 

2004

10/18/04 Customer Centricity Founder to Present at Boston College
8/17/04 Customer Centricity President to Present at PDMA's 7th Annual Voice of the Customer Conference
5/15/04 Customer Centricity Announces First Annual Customer Support and Service Delivery Benchmark Study
4/13/04 Customer Centricity Founder to Participate on Panel Discussing Strategies for Growth
1/06/04 Customer Centricity Announces Contest Winners

 

2003

12/09/03 Customer Centricity Announces Contest for Ideas on Incentivizing Employees
9/15/03 Customer Centricity Celebrates Anniversary of Newsletter and New Web Site
6/09/03 Customer Centricity to Exhibit at New England Call Center Forum
1/28/03 Customer Centricity Introduces New Perception Polling Service
1/13/03

NorthBridge Partners Align with Customer Centricity, Inc.

 

2002

11/12/02 Customer Centricity Announced New CRM Assessment and Recovery Offering: CRM Rxsm
10/30/02 Customer Centricity President Speaking at Rivier College 
10/28/02 Customer Centricity Announces New Service Offering: Customer Service Rxsm
8/19/02 Customer Centricity Inc., Is Launched

Customer Centricity Newsletters 

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Customer Centricity In The News 

8/20/02 Nashua Telegraph, Teaching To Serve: An interview with Customer Centricity's founder
8/2/02 Hudson-Litchfield News, Customer Centricity Welcomed to the Greater Hudson Chamber of Commerce
 

Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview
 

Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

Click Here

 

Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

Read More
 
 
 
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